How to Prepare for Your Lash Appointment

New clients should arrive 15 minutes early to complete necessary paperwork if not previously submitted.

Existing clients should always arrive on time or early to remove any make up residue around eye area.

If you are late, we can only perform services within your original allotted appointment time.

Discuss any allergies, eye treatments you have had such as eye surgery, permanent make-up, chemical peels, etc.

Disclose any latex or medical tape allergies

Discontinue any use of heavy creams, lotions and Vaseline around eye area the night prior to lash appointment

Must come to appointment make-up free around entire eye area. Clean eyes thoroughly with an OIL FREE make up remover product

Avoid receiving lash perm or tint within 48 hours prior to lash application appointment

Contacts must be removed prior to your appointment

Limit liquids at least 2-3 hours before appointment time( this is due to the length of time you will be laying down with your eyes closed)

No caffeine 2-3 hours before appointment time( caffeine makes eyes jittery)

Mobile phones should be silenced during service

As much as we love children or guests, they are not allowed in treatment room at any time due to the nature of work being performed. Your appointment will have to be rescheduled and you will be charged a 100% cancellation fee.

Feel free to bring your own music with earbuds for your enjoyment and relaxation.

A 24 hour cancellation notice is required. If less than 24 hour notice is given you will be charged a 100% cancellation fee for your cancelled appointment.

Following these simple rules will allow for a smooth application. The more relaxed, the more lashes applied.


Touch Up Services:

For your touch up appointment coming in make-up free around eye area, will enable your lash specialist to spend more time on your lash extension application.

Do not wear any make up to your appointment. If you arrive to your appointment with eye make up you will be charged an additional $10 for make up removal and the time for applying lashes will be shortened by the time spent for make up removal.

If you need to cancel, a 24 hour cancellation notice is required. If less than 24 hour notice is given you will be charged for the full appointment and payment will be required before you can book your next appointment.


Eyelash Extensions Agreement/Consent Form
PLEASE READ THE FOLLOWING INFORMATION THOROUGHLY!
Application Method and Procedure:

Each eyelash extension will be placed individually onto your natural eyelash with medical grade adhesive that has been approved for the application of eyelash extensions. The clients eyes will need to be closed for the entire duration of the application process. Failing to do so may cause temporary discomfort and/or irritation.

No guarantees can be made pertaining to the longevity of each clients lash extensions. Duration of eyelash extensions will vary from client to client and is a direct result of proper care, maintenance, and personal lash cycle. Each client has her own lash pattern as well as lash cycle, which will affect the desired outcome.
Client Waiver and Release Agreement
I authorize Lash + Brow Affair to provide and apply semi-permanent eyelash extensions. In order to minimize risk of eye injury, I understand that it is my responsibility to lie completely still for the entire eyelash extension procedure or until otherwise directed by the lash specialist. I have been informed regarding the methods and procedures used in the application of eyelash extensions. All risks and potential complications, including but not limited to redness, irritation, and allergic reactions to either the adhesive and/or eye pads used in the procedure, have been fully disclosed to me. I certify that I understand these risks and potential complications, and that I knowingly and voluntarily consent to the application of semi-permanent eyelash extensions.

If at any time I feel uncomfortable during the lash procedure, I agree to immediately notify my lash specialist. The lash specialist will seek to remedy the problem, including ending the session if it is deemed prudent by the lash specialist. I acknowledge that no guarantees or promises regarding the appearance or longevity of the lash extensions have been made.
Client Information Form
During the first 24 hours:

Do not get your eyelash extensions wet for the first 24 hours after the application.

Do not expose your eyelash extensions to STEAM from showers, saunas, facials, hot yoga, swimming pools or spas, and avoid tanning beds AND spray tans for 48 hours after application.

(OPTIONAL) Apply protective sealant to lashes twice a week if your lash specialist has decided it to be beneficial to you specifically.

Follow these care instructions to receive the best possible results from your eyelash extensions:

Do not use oil based skincare, mascara, and cleansing products. ONLY water based and oil-free products are approved for use. Oil based products, including oil based eyeliner, will affect the adhesion and cause the lashes to fall out prematurely. Oil based and waterproof mascara should be avoided ENTIRELY to avoid damage to natural lashes as well as eyelash extensions.

Do not touch lashes frequently. Keeping your fingers off your extensions will keep them clean and free of natural oils.

Brush your eyelash extensions. Brushing your eyelash extensions with a clean lash brush given to you will keep your lashes tangle free and looking their best. This will also encourage loose lashes to shed as needed. Brush only from center to tip, avoiding the base of lash line.

NO EYELASH CURLER. You will not need to curl your eyelash extensions. Doing so can cause breakage and pull natural eyelashes from the root, potentially causing damage.

Use only liquid eyeliner. You may purchase @ Lash + Brow Affair.

Inform your other service providers that you have eyelash extensions when getting facials, spray tans, massages, etc.
BY SIGNING THIS CUSTOMER WAIVER AND RELEASE AGREEMENT, I THE CLIENT NAMED ABOVE CERTIFY THAT I KNOWINGLY AND VOLUNTARILY RELEASE LASH + BROW AFFAIR AND ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AGENTS, AND REPRESENTATIVES FROM ANY AND ALL CLAIMS FOR DAMAGES FOR PERSONAL INJURY ARISING FROM THE APPLICATION AND USE OF SEMI-PERMANENT EYELASH EXTENSIONS, INCLUDING ANY DAMAGES RELATING TO KNOWN OR UNKNOWN COMPLICATIONS WHICH MAY ARISE DURING OR FOLLOWING THE APPLICATION PROCESS INCLUDING BUT NOT LIMITED TO CLAIMS FOR NEGLIGENCE. I FURTHER RELEASE AND HOLD HARMLESS LASH + BROW AFFAIR FROM ANY CLAIMS RELATING TO PRE-EXISTING CONDITIONS I HAVE NOT REVEALED OR CHANGES TO THOSE CONDITIONS SUBSEQUENT TO THE PROCEDURE.

I AGREE THAT ANY DISPUTES BETWEEN LASH + BROW AFFAIR SHALL BE SETTLED BY ARBITRATION AND ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES, AND JUDGEMENT ON THE AWARD RENDERED BY THE ARBITRATOR(S) MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF THE PREVAILING.

PARTY SHALL BE ENTITLED TO REASONABLE ATTORNEY FEES AND ARBITRATION COSTS INCURRED IN CONNECTION WITH ENFORCING THIS AGREEMENT/WAIVER.
Please use your finger or mouse to sign your name below certifying that you have read and fully understand the Customer Waiver and Release agreement.